Returns & Exchanges
At Robert Gordon Interiors, we take pride in the craftsmanship of our home collections. If your purchase does not perfectly complement your space, we offer a 30-day return policy for most items in their original condition.
Initiate Your Request
Contact our concierge team with your order number and the reason for your return to receive a Return Authorization.
Secure Packaging
Carefully repackage the items in their original protective materials to ensure they are not damaged during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing